Last updated: October 29, 2026
Questions, bugs or purchase problems: kobasic@gmail.com. Please include your device model and Android version. I read every message.
Before you write
To help me help you faster, please include:
- The game version (1.2.0 or later) and what you were doing when the problem happened.
- Device model and Android version.
- Screenshots or a screen recording, if possible.
Common topics
Lost progress Neon Barrage has no account and no cloud save. Progress is saved on your device only, so uninstalling the game or clearing its data resets it.
Restore purchases Remove Ads, VIP and the Starter Pack are tied to your Google account and can be restored through Google Play on the same Google account after a reinstall. Coins and other consumable items cannot be restored.
Lives You have up to 5 lives, and you lose one only when you get a game over or quit a level midway. A new life refills every 20 minutes.
Ad and privacy choices In the game, open Profile → Settings → Privacy Options (shown where consent applies, e.g. the EEA, the UK and Switzerland). On Android you can also reset your advertising ID in Settings → Google → Ads.
Refunds Purchases are handled by Google Play. For refunds, contact Google Play first (https://support.google.com/googleplay/answer/2479637). If you have a problem with a purchase, you can also email kobasic@gmail.com.
Data deletion
Neon Barrage has no account and no server-side save. To delete your game data, clear the app's data (Android Settings → Apps → Neon Barrage → Storage → Clear data) or uninstall the game. To ask us to delete analytics or crash data, email kobasic@gmail.com.